Unwanted Telephone Call

Every so often you may run into a situation where you do not want to accept and/or talk to a person calling your home. This usually is the case with calls from solicitors, or possible scammers.

Here’s a list of things you can do (besides just saying “no thank you” and hang up):



  • If you want to reduce the number of at-home solicitation calls that you receive from national companies, call 1-888-382-1222 or register online at www.donotcall.gov
  • Your request will remain on file for five years. You can renew your request. There is no fee for this service.
  • Louisiana residential telephone customers who want to reduce unsolicited and unwanted telephone sales calls can register to participate in the Louisiana “Do Not Call” Program beginning January 1, 2002. To register your home telephone numbers, please call the Louisiana Public Service Commission (LPSC) toll free at 1-877-676-0773. You may also register online at the LPSC website: www.lpsc.org
  • There is no charge to register. Your telephone number will remain on the “Do Not Call” list for five years unless you ask for your telephone number to be released. Business numbers may not be included on the list. Please remember — if you change, add or disconnect any of your telephone numbers, you will need to call the LPSC and revise your numbers on the list.
  • You may still receive calls from:
    • Companies with whom you have done business in the past;
    • Political organizations;
    • Marketing and research companies;
    • Newspapers that are the official journal for your area;
    • Companies you have asked to call you;
    • Non Profit organizations.
  • If you are bothered by harassing or anonymous phone calls, try these techniques to discourage them. Always hang up immediately at the first obscene word or if the person on the other end of the line doesn’t respond after you’ve said “hello” twice. Don’t talk to the caller. This is what he or she wants you to do. Don’t give out any information or let the caller know if you’re alone. Teach your children to say “Mom or Dad can’t come to the phone. May I take a message? If the problem occurs continuously over an extended period, you should report it to your local law enforcement agency. Keep a record of the days and times of the calls, and note the callers’ sex, voice, accent and comments. This information could assist the police.
  • It is a crime to make harassing, obscene or anonymous calls under both federal and state law.