WHAT IS SMARTHUB?

SmartHub is NortheastTels free online bill payment system. SmartHub is easy to use and provides you with more than just a payment option.  It lets you manage your account through a personal computer, smartphone or tablet. Enroll in SmartHub using your NortheastTel account number on your bill (as of February 2017). If you do not have that number just give our office a call at 318.874.7011 and we will get that information for you. Once enrolled you will be able to explore the many services and information SmartHub has to offer. Click here for SmartHub FAQ’s.

 

 

REASONS TO ENROLL TO SMARTHUB…

  •    Make payments and manage your account information
  •    Sign up for alerts via email or text
  •    Sign up for Paperless billing and Autopay.
  •    It’s easy to use on your computer, tablet or smart phone – free mobile app available (How to download, set up and navigate located at  the bottom of the page)

How to Sign Up via Mobile APP or Web Browser

Sign up for SmartHub Mobile App!

  1. DOWNLOAD SMARTHUB MOBILE APP
    • Visit your phone’s app store and download the  SmartHub App by searching for Smarthub.
  2. CHOOSE YOUR SERVICE PROVIDER
    • Once the app is downloaded, you will be prompted to search for your power service provider. Type in “NortheastTel” and confirm.
  3. REGISTER FOR A NORTHEASTTEL SMARTHUB ACCOUNT
    • To register, you will need to enter your account number on your bill, the last name on your account, and an email address. You’ll also need the mailing zip code or amount of your last bill.
  4. LOG IN TO SMARTHUB ACCOUNT
    • Once you’ve registered your account, log in to the NortheastTel SmartHub app. There you will see a variety of services offered including billing history, payment options and much more!

 


 

How to Set Up the SmartHub App…

 

Choose Provider Search “NortheastTel” Confirm

Not into Mobile?

Sign up from your Web Browser!

  1. VISIT SMARTHUB LOGIN PAGE
    • Visit the SmartHub login page. You can access it from the home page in the top navigation bar  “Pay Bill” it is also located at the top of every page.
  2. SIGN UP TO ACCESS AS A NEW USER
    • To register, you will need to enter your account number on your bill, the last name on your account, and an email address. You’ll also need the mailing zip code or amount of your last bill.
  3. LOG IN USING TEMPORARY PASSWORD
    • Log in using the temporary password provided in the registration confirmation email you receive and set your own password. Be aware that passwords are case sensitive. After you have enrolled, you’ll use the same email address and password each time you login.
  4. CREATE A SECURITY PHRASE
    • The security phrase will be required to complete a number of processes in SmartHub.

If you should need further assistance navigating through the SmartHub app or SmartHub web browser portal, give our office a call at 318.874.7011 during normal business hours.