For Customer Service and technical support, call 318.874.7011 or email us at

Residential Services - Voice

Do you need help paying for your telephone service?

Government Assistance

In addition to our basic service, Northeast Louisiana Telephone Company offers assistance through Federal Lifeline program for those who qualify. Northeast Louisiana Telephone Company is not responsible for determining who qualifies for or who will receive assistance. Customers must meet specific, pre-determined regulations in order to obtain local telephone assistance through Northeast Louisiana Telephone Company. Qualifying is wholly dependent upon these guidelines. Customers must fill out standard forms, as required by law, to find out whether they qualify for assistance. For more information, or to apply for assistance, please call or stop by the Business office.

Lifeline Service

Do you currently receive assistance from the federal or state government? If you do, you may qualify for a monthly credit of up to $9.25 on your local telephone bill through the United States Government Lifeline Program. To qualify for the program, you must be currently participating in one of the following programs:

If you believe you qualify for this assistance on your telephone service, please come by our office and sign a certification form. You will be asked to provide proof of the type of assistance you are receiving. Please call our office at 318-823-2200 or 318-874-7011 if you have any questions.

If you have any additional questions about Northeast Louisiana Telephone Company’s local telephone service, please call the office at 318-874-7011,
or e-mail us at

Total Views: 230 ,